PAY ONLINE

ATTENTION: Effective September 13th, 2019, the West Robertson Water Authority will be launching an all-new online payment portal. All customers will be required to create a NEW online profile using the account number and present meter reading printed on your bill. This new self-service portal will allow you to:

— View your bill amount.
— View payment history.
— Make payments to your account.

We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. Nexbillpay is a trusted third party automated payment service that allows you to pay your bill online.

  • What is the service fee?

Nexbillpay charges a small service fee to cover payment handling and all processing charges. A service fee will be calculated and disclosed prior to finishing your payment.

  • Does West Robertson Water Authority keep any part of the service fee?

West Robertson Water Authority does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of West Robertson Water Authority.

IMPORTANT: Payments are due on the 10th of the month, the last day to pay with a penalty is the 16th. Cut-offs begin on the 17th. Please make online payments prior to the 16th of the month to avoid cut-off. If your service has been disconnected the balance and a reconnect fee must be paid before services will be reconnected. If online payment is made after disconnection, you must contact the office to inform us of your payment.

BY CLICKING I ACCEPT, YOU ALSO AGREE THAT YOU HAVE READ AND ACCEPT THE NEXBILLPAY TERMS & CONDITIONS